AI for retail and hospitality
Customers tell you everything. AI makes sure you hear it.
Cost sits in slow feedback and contract handling, manual catalogue and pricing work, kitchen waste and repetitive guest and customer enquiries.
7 days to 3 min
Customer feedback analysis
62% less waste
Kitchen food waste tracking
850m data points
Catalogue enrichment
97% automated
Guest and customer service
Two of the strongest AI results in the region come from UAE retail and hospitality, which makes the case for others in the sector.
Use cases
Where AI returns
the most time and money.
Customer feedback analysis
7 days to 3 minAI reads and summarises every review, survey and complaint into themes and actions.
ReportedMajid Al Futtaim cut feedback processing from seven days to three to four minutes across 60,000 to 70,000 responses a week, saving about USD 1m a year (2025). Microsoft customer storyKitchen food waste tracking
62% less wasteAI vision measures what is thrown away so kitchens can adjust production.
MeasuredHilton cut breakfast food waste by 62% across 13 UAE hotels in a pilot with Winnow (2023). Hospitality NetCatalogue enrichment
850m data pointsAI fills and corrects product attributes and descriptions across large catalogues.
ReportedWalmart used generative AI to improve or create more than 850 million catalogue data points (2024). CIO DiveGuest and customer service
97% automatedA virtual agent answers booking, policy and order questions and hands complex cases to staff.
ReportedAir India's virtual agent fully automates 97% of sessions while passenger numbers doubled. Microsoft customer story
UAE context
Rules that shape deployment
- The Dubai AI Seal certifies trusted AI suppliers, a useful signal when working with government-linked landlords and partners. Dubai Future Foundation
- The UAE Personal Data Protection Law (Federal Decree-Law 45 of 2021) limits cross-border transfers of personal data and requires impact assessments for high-risk processing, which favours private and in-country AI deployments. UAE Government portal
How Thirty Days helps retail and hospitality teams
Private Enterprise AI
A private assistant that answers from your documents and systems, and respects who can see what.
Forward-Deployed Engineers
Our engineers work inside your business, at your office, turning the roadmap into working AI.
AI Training Programmes
Because we have mapped every role, every session is relevant to the task in front of them.
On-Prem Solutions
Models, data and logs stay in infrastructure you control, on your premises or in-region.
FAQ
AI in retail and hospitality
Yes. Guest and customer assistants work in Arabic and English and hand over to staff for anything sensitive.
Further reading
29 September 2026 · 3 min read
What AI is actually delivering: evidence from twelve industries
Published results from organisations using AI in healthcare, insurance, banking, energy, logistics, real estate and more, with what each result does and does not prove.
Read article24 September 2026 · 3 min read
Why most AI strategies stall, and why we interview every employee
AI plans built from a few leadership meetings miss where the work really happens. Here is why interviewing everyone changes what gets built, and how it works in practice.
Read article18 September 2026 · 3 min read
Private AI and UAE data rules: a practical guide for leadership
Why UAE organisations are moving to private and on-premise AI, what the PDPL and sector rules mean for deployment, and what to ask before you choose.
Read article
Your next thirty days could change how your company works.
Talk to our founders about where AI fits in your business.